Smart Hotel EcoSystem
The Smart Hotel Ecosystem
Transforming hospitality through intelligent technology that enhances guest experience, optimises operations, and unlocks new revenue streams for hotels.
Why It Matters
1
Evolving Guest Expectations
Today's travellers demand fast service, mobile access, and personalised experiences throughout their stay.
2
Operational Challenges
Your teams are stretched thin whilst every square metre of your venue needs to perform at maximum efficiency and profitability.
3
Revenue Opportunities
Our system drives revenue through upsells, digital advertising, mobile data and commissions—all with measurable ROI.
All of our solutions create incremental, measurable returns over time, ensuring your investment was the right choice. Month on month, year on year growth.
What You Get
Unlock your hotel's full potential with our smart, profit-boosting solutions:
1
Delight guests with seamless digital experiences
2
Empower teams with automated workflows
3
Uncover new revenue streams across digital touchpoints
Our cloud-based, modular products let you start small and scale up, property by property. Our expert team provides full support every step of the way.
A New Era for Smart Hotels
72%
Guest Satisfaction
of guests say technology enhances their hotel stay experience
65%
Innovation Priority
of hotel executives cite "digital service" as their top innovation focus
15%
Higher Satisfaction
increase in customer satisfaction for hotels that digitise operations
Guests expect speed, personalisation, and digital convenience—and hotels must respond. Our fully integrated system helps hotel groups meet these expectations while solving common pain points like staffing shortages, low guest engagement, and inefficient service delivery.
Why Now?
The time for digital transformation in hospitality is now.
  • 80% of travellers prefer mobile interaction
  • Digital concierge solutions increase guest spend by 23%
  • 71% of hotels plan to invest in guest tech by 2026
  • 89% of travellers want digital tools to improve convenience
With guest expectations outpacing traditional services, our solution provides an all-in-one approach to capture more revenue, automate operations, and personalise service.
Modular Products — Built to Work Together or Alone
Roomie
Guest engagement & service platform that transforms guest devices into personal service portals ensuring sales uplift through digital experience.
Footfall Analytics
Behaviour insights & routing to understand how guests move through your property to enhance and monetise spaces. Coupled with AI visitor insights.
HotelPlayer
Monetised, up-to-date content delivery across all screens in your property.
Our ecosystem allows hotels to start with one product and grow over time without disruption or complex onboarding. Multi-module platforms outperform single-point solutions by 3x in ROI.
Roomie – Digital Guest Companion
Roomie turns guest devices into personal service portals with no app download required:
  • One platform for chat, room service, housekeeping, and entertainment
  • Custom branded UI per hotel
  • Works via browser or QR code
  • Simple on boarding process
  • ROI typically achieved within 1 month of launch

Currently in use across: 100+ hotels in Malaysia and Asia with demonstrable ROI through client studies.
Revenue Opportunity: Hotels using mobile ordering see 29% more F&B spend, with 85% of guests preferring mobile requests over calling reception.
WeKount Footfall Analytics
Real-Time Insights
Track guest movement anonymously with heatmaps, bottlenecks, and dwell times
Staff Optimisation
Reallocate staff during peak hours based on actual occupancy data
Marketing ROI
Understand campaign effectiveness and price display screen inventory accurately
Currently in use across France, Belgium, Spain and other European markets. Space optimisation can increase revenue per square metre by 15%.
HotelPlayer – Your Rooms & Screens, Monetised
Transform every screen in your hotel into a revenue and engagement opportunity:
  • Ad-enabled media player with live central control
  • Split screen with TV, ads, events, social feeds
  • Remote override for instant content updates
  • Up-to-date content from leading partners
Hotels with screen monetisation earn up to £12k/year per property, with 52% of guests acting on digital signage promotions.
Currently in use across the UK with established networks delivering consistent returns on investment within 1 to 2 years.
The Connected Hotel Experience
Guest Connects
Traveller arrives and connects to hotel network
Sees Content
Personalised promotions appear on HotelPlayer screens
3
3
Takes Action
Orders services via Roomie on personal device
Behaviour Tracked
Sensors monitor response and optimise future offers
The full power of our ecosystem comes from connection. This unified approach creates actionable data, maximises revenue per guest, and builds customer lifetime value—with connected solutions improving ROI by 40% over siloed tools.
Ready to Transform Your Hotel?
Discover how our Smart Hotel Ecosystem can enhance your guest experience, streamline operations, and unlock new revenue streams.
Get in Touch:
  • Phone: +34 660 867 210
Let's Connect and Build the Future
We're ready to help you implement a smart hotel ecosystem tailored to your property's unique needs. Reach out today to start the conversation.
Call Us
+34 660 867 210
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